Had a dead tone on my business line, yesterday. Rang BT. 'Do I owe you any money ?'
No, so through to faults, who test the line and confirm that there is an external fault. They give me a reference number and then a response time.( Catherine Tate moment ) You're not going to believe this. Seven days. SEVEN DAYS, THE DIRTY BASTARDS. Its my business line you twat. 'Sorry sir', I know its not good enough but we've got a backlog.
Its fucking crazy that these huge companies can take my money and provide such a shite service. I tried Telewest a while back, and they were worse. Oh they fixed the fault quick enough, its just that the faults came more frequently than a number 10 bus. And to admit that it's shite and still take your money is just peachy.